Chatbot Cheat Sheet

Knowledge management: Allow staff to quickly find answers to questions, locate internal documents and resources, saving time and improving efficiency for knowledge sharing across departments.

Customer Support Automation: Instantly resolve common customer queries and issues, reducing response times and improving customer satisfaction.

Lead Qualification: Automatically qualify leads by engaging potential customers in initial conversations and gathering pre-sales information.

HR Onboarding Assistant: Guide new employees through the onboarding process, provide training materials, quizzes, gather documents and answer FAQs about company policies.

Technical Support: Diagnose technical issues through interactive questioning and guide users through troubleshooting steps before escalating to human technicians.

Financial Assistant: Track company expenses against budgets, view real time financial positions, make forecasts and assist employees in submitting and tracking expense reports.

Feedback Collection: Collect and analyze feedback from customers or employees to improve products, services, and workplace environment.

Lead Generation

Integrate top of funnel channels with Arkle to identify and engage potential leads through personalized communication and content delivery.

Health and Safety Advisor: Provide employees with instant answers to health and safety queries, report incidents, and access emergency procedures.

Event Scheduling Bot: Help users find and register for company events, send reminders, and provide information on schedules and speakers.