Explore Arkle
Customer support
Streamline customer support by centralizing troubleshooting documents, processes, FAQs, technical guides, and account information into an intelligent chatbot. Support teams can quickly locate solutions, determine when to escalate tickets, and resolve issues faster without sifting through scattered files.
- Increase Efficiency: Cut customer support issue resolution time by up to 65%.
- One-Stop Resource: Consolidate all support documentation into a single, easy-to-use chatbot.
- Instant Access: Allows support staff to instantly find information to promptly resolve support issues.
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Knowledge management
Simplify access to files, spreadsheets, images, and documents commonly stored in platforms like Confluence, SharePoint, or Google Docs. Team members can retrieve the information they need immediately, eliminating the need to manually search through numerous resources.
- Break Down Silos: Facilitate seamless knowledge sharing across departments and teams.
- Optimize Onboarding: Provide new employees with immediate access to essential training and company resources, speeding up the ramp-up process.
- Enhance Collaboration: Centralized resources to improve team efficiency and collaboration, leading to faster project completions.
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Online research
Automate online research by setting up flows that capture real-time online data, analyze it according to your specifications, and deliver insights to your team via Slack or email.
- Increase Sales: Automate lead generation and prospecting for sales teams to shorten sales cycles and close deals faster.
- Competitor Analysis: Track competitors' new product launches, partnership opportunities, and pricing strategies.
- Industry Insights: Continuously monitor industry trends and market updates.
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Arkle can be tailored to your business needs, below are more capability examples:
Chatbot Apps
Customer Support Automation: Instantly resolve common customer queries and issues.
Lead Qualification: Automatically qualify leads.
Technical Support: Diagnose technical issues.
HR Assistant: Automate HR tasks such as onboarding, departures, leave requests.
Feedback Collection: Collect and analyze feedback from customers or employees.
Workflow apps
Customer Onboarding: Streamline the onboarding process for new clients.
Marketing Automation: Tools to plan, execute, and analyze marketing campaigns.
Sales Automation: Lead scoring, needs analysis and tailored solutions, proposals, follow-ups.
Accounting and payroll: Automate financial processes like invoicing and approval of invoices.
Inventory Management: Forecast inventory, automate restocking, supplier selection.