Education

Customer Support

• Student account and course information: Support staff can retrieve student enrollment data, grades, and course schedules.
• Inquiries about admissions and tuition: Automates responses to inquiries about admissions, payment plans, and financial aid.
• Course material access: Enables the support team to quickly access and send students course syllabi, assignment details, or lecture notes.

Knowledge Management

• Course material management: Helps support teams organize and manage course materials, syllabi, and academic resources for instructors and students.
• Student data access: Streamlines access to student records, enrollment data, and grades for administrative support teams.
• Learning management systems (LMS) support: Provides documentation and support resources for internal teams managing LMS platforms, course registrations, and online learning tools.

Automated Research

• Compiles competitor offerings, education technology trends, and enrollment data.
• Monitors market shifts in online education, educational policies, and government funding.
• PR analysis provides insights into how educational institutions are perceived.